We're pretty serious about keeping your info safe and sound
Last updated: January 2024
Look, we get it - nobody actually enjoys reading privacy policies. But here's the deal: your privacy genuinely matters to us at Aetheron Forge Quinth. We've tried to keep this straightforward and honest about what info we collect, why we need it, and how we're protecting it. If something's unclear or you've got questions, just reach out. We're real people, and we're happy to chat about it.
When you book a stay with us or sign up for our wellness programs, we'll need some basics from you. Nothing too invasive, just the essentials:
If you're attending one of our events or conferences, we might also collect business info like your company name and job title. And if you're booking adventure activities, we'll need emergency contact details - just in case.
We're not collecting this stuff just for fun. Here's what we actually do with your information:
Processing your reservations, sending confirmations, and making sure your room's ready when you arrive.
Reaching out about your stay, answering questions, sending booking updates, and following up afterward.
Remembering your preferences so we can make your experience smoother each time you visit.
Sending special offers and updates - but only if you've said you want to hear from us.
We also use your info for legal compliance and fraud prevention. Gotta keep everyone safe, y'know?
Security isn't just a buzzword for us - it's something we take seriously. Here's what we've got in place:
That said, no system's 100% foolproof. We do our absolute best to protect your data, but we can't guarantee absolute security. If there's ever a breach that affects you, we'll let you know ASAP.
We're not in the business of selling your data - period. But we do need to share some info with trusted partners to make your stay happen:
Everyone we work with is carefully vetted and required to protect your privacy just like we do. We don't give out your information to random third parties for their marketing purposes.
Our website uses cookies and similar technologies. Not the chocolate chip kind, unfortunately - these are little data files that help our site work better.
| Cookie Type | What It Does | Can You Opt Out? |
|---|---|---|
| Essential | Makes basic site functions work - logging in, booking rooms, that kind of thing | Nope, these are required |
| Performance | Helps us understand which pages are popular and how visitors navigate our site | Yes, through browser settings |
| Functional | Remembers your preferences like language choice or past searches | Yes, but the site won't remember you |
| Marketing | Shows you relevant ads and tracks how effective our marketing campaigns are | Absolutely, adjust your preferences anytime |
You can manage cookie preferences through your browser settings. Just know that blocking some cookies might make certain parts of our site not work quite right.
Your data belongs to you. Here's what you can do with it:
Request a copy of all the personal info we have about you. We'll send it over in a readable format.
If something's wrong or outdated, let us know and we'll fix it right away.
Ask us to erase your data (though we might need to keep some stuff for legal reasons).
Unsubscribe from promotional emails anytime - there's a link at the bottom of every message.
Limit how we use your data in certain situations.
Get your data in a format you can take to another service provider.
To exercise any of these rights, just shoot us an email at reservations@aetheronforgequinth.info or call (604) 555-0187. We'll get back to you within 30 days.
We don't hang onto your data forever. Here's our general approach:
When we no longer need your info, we'll securely delete or anonymize it so it can't be traced back to you.
Our website and services aren't designed for children under 16. We don't knowingly collect personal information from kids.
If you're a parent and think your child's given us their info without your consent, please contact us immediately. We'll delete it from our systems as quickly as possible. That said, if you're booking a family stay, obviously we'll need some details about younger guests - but that should come from a parent or guardian.
Sometimes our website might link to other sites - maybe tour operators, local attractions, or partners we work with. Here's the thing: we can't control what those sites do with your information.
Once you click away from aetheronforgequinth.info, their privacy policies take over, not ours. We'd recommend giving their policies a quick read before sharing any personal details. We try to only link to reputable companies, but we're not responsible for their privacy practices.
We're based in British Columbia, Canada, and we comply with Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act).
If you're visiting from outside Canada, your information might be processed and stored on servers here. By using our services, you're agreeing to this transfer. Don't worry though - we protect international guests' data with the same care as our Canadian visitors.
For our European guests: we also respect GDPR principles, so all those rights we mentioned earlier apply to you too.
Privacy laws and our business practices evolve, so we might need to update this policy from time to time. When we do, we'll post the new version here with a fresh "last updated" date at the top.
If there are major changes that affect how we handle your data, we'll let you know via email or through a prominent notice on our website. We'd encourage you to check back occasionally to stay in the loop.
Seriously, if anything in here's confusing or you want to talk about your privacy, we're here. No question's too small or too weird - we've probably heard it before.